Stability of business environment
A fully digitalised nation with strong R&D capabilities, business security alongside one of the world's best-skilled labour markets allows us to tackle complex and critical missions seamlessly.
Large scale multi-lingual support in APAC
Our BPO-inspired innovation hub resides in one of the top most business-friendly countries in ASEAN with a rapidly progressing digital ecosystem and multi-linguistic talents for brands to reach more market segments.
Our Indochina hub serving Thailand, Laos, Cambodia, Vietnam, and Indonesia
The ‘Land of Smiles’ fits perfectly with customer experience as TDCX notched 20 honours from the Thai Contact Centrer Trade Association in a year while the Thailand 4.0 economic model assures us long-termism.
Leader for global English talents
The world’s BPO industry capital engaging over 1 million talents with high English proficiency and familiarity with an East-meets-West culture, enables clients to reach a wider group of consumers.
Incubation hub for innovation & infrastructure
Asia’s most popular city and top 3 in the world for international business provides easy access to China and engages us with a highly productive, efficient and collaborative workforce.
Investing in the world's largest market
The government's support of BPO industry and its industrial upgrading equips us to efficiently scale teams for high-growth clients and engage about 23 million graduates with multi-dialect abilities to serve multiple regions.
High standards in process excellence
A top 10 "most competitive nation" in the world, Japan's technology forefront and tech-proficient professionals gives us leverage in the sphere of digital consumer experience, especially with omni-digital channels.
Handling half of the world’s BPO market
India’s high-profile status in BPO, vast pool of 125 million English proficient talents, and low operational cost make it a no-brainer choice for business growth & expansion.
Scaling up our EU presence
Complementing our operations in Spain, Romania’s enviable position as Europe’s top 5 outsourcing location, emerging tech city status, and rich pool of competent digital talents allow us to service new clients and expand in the region.
Supporting Barcelona and Europe markets
Spain's allure for foreign companies means big opportunities while Barcelona's spot in the world's Top 5 most attractive cities for work promotes workforce and language diversity to reach across the region.
Latin America's hub of bilingual professionals
As BPO continues to grow in Latin America, we engage Bogotanians for their excellent labour market efficiency alongside proficiency in English, Spanish and region-specific dialects to drive our first base in South America to greater heights.