About TDCX
Our story
WHO WE ARE
We are TDCX, a global customer experience (CX) partner powering the world’s most ambitious brands. Our mission is simple: help companies scale, innovate, and thrive through next-gen CX.
From resolving complex customer issues to boosting sales and protecting online communities, our team of CX specialists delivers outcomes that matter. Brands turn to us to outsource CX with confidence — knowing we’ll manage the talent, technology, and infrastructure so they can focus on growth.
We combine multilingual expertise, AI-driven operations, and human empathy to create experiences that strengthen loyalty and drive business performance.
We work with leading companies across industries including:
Automotive & Mobility
Digital Advertising
E-commerce & Retail
FinTech, Banking & Insurance (BFSI)
Gaming & Entertainment
HealthTech
Technology
Travel & Hospitality
With a strong footprint in Asia and a global delivery network, we’re the trusted partner of high-growth and new-economy companies looking to capture opportunities worldwide.
Our Vision and Mission
Our vision and mission define our purpose and direction, guiding how we deliver excellence for clients, empower people, and drive sustainable growth.
VISION
To be the preferred partner to high-growth organizations and high-performing individuals
MISSION
To assist our partners and our people to achieve higher success through innovative and high-performance solutions.
Our Leaders
VISIONARIES. INNOVATORS. CHANGEMAKERS.
Meet the leadership team shaping the future of customer experience.
Our Leaders
VISIONARIES. INNOVATORS. CHANGEMAKERS.
Meet the leadership team shaping the future of customer experience.
Awards and Certifications
Explore our awards
