BANGKOK – TDCX has begun the year with recognition from the industry’s foremost awarding body, taking home eight awards from the Thai Contact Center Trade Association (TCCTA) on the 24 January 2017.

The annual event honours and celebrates leading entities and key market players in the contact center industry across the country. TDCX received three gold awards for The Best Effective Technology Contact Center, our very own Pichayapa Sritarasanguan, received The Best Contact Center Supervisor and The Best Contact Center Agent went to Waraporn Kongsri.

The silver awards for The Best Contact Center Manager went to Ussanee Kitticharucak and Phantira Siramorn. Khwnrueang Kamonklang was awarded The Best Contact Center Agent and Chaitast Juliarkarn and Siriwan Kongchamnanlikit were recognised as The Best Contact Center Support Professionals of the Year for Information Technology and Human Resources respectively.

“Being named as The Best Effective Technology Contact Center by the TCCTA is a true honour and a testament to our commitment to achieving success for our clients while promoting our core strength in both customer service and sales acceleration. I would like to thank the entire team at TDCX Thailand for their contribution,” said Premruedee Vongkool, Country Director of TDCX Thailand.

“We are very proud of K Premruedee and the team at TDCX Thailand. This is great news!” Laurent Junique, CEO of TDCX.

As one of Asia’s leading outsourced contact centres, TDCX has to date won 104 local and international industry awards. For over two decades, the company has delivered world-class customer experiences to global brands from operation sites in Singapore, Hong Kong, Malaysia, Thailand, and the Philippines.

TDCX will be expanding its operations to offer the industry-renowned service quality to more of Asia’s growing markets from new sites in Tokyo and Beijing.