Many businesses are adopting work-from-home as much as possible in response to Covid-19, and TDCX is no exception. We have successfully moved over 2,500 people across 42 campaigns from our campuses in 7 countries to the comfort of their own homes—all in a record time of less than 48 hours. Our quick and decisive action, guided by our business continuity plan, has allowed us to run our CX campaigns uninterrupted and protect the sustainability of our clients.

Our webinar discusses how TDCX scales and maximises our [email protected] solution across our global locations. In this webinar, you will learn:

• How we adopt different strategies for different locations in line with respective countries’ restrictions
• How future-proofing our systems have prepared us for the sudden demand for work-from-home
• How we help our employees remain productive and positive throughout the process
• How we continue our onboarding of new staff and existing training
• How we digitalise our learning and development best practices