The heroes who keep the internet safe from harmful content every day need to be supported with the best care possible. We create a beautiful work environment and provide consistent and carefully curated social support. From group activities to individual 24/7 assistance, our well-being solution is aimed at keeping the minds clear and fresh and ready for the next challenge.
But without creating unnecessary stress. We have the ability to scale up quickly, hire foreigners with contextual knowledge, develop playbooks around constantly changing policies, communicating the mission, developing better training systems and bringing extreme confidentiality into the workspace. These are just some of the areas of focus that keep our teams going.
We have developed a robust selection system to take into account the complexity of content moderation programmes. From sourcing to candidate evaluation to close looping on early assumptions made, we connect the dots. We evaluate resiliency, personality, dependability, language proficiency, contextual knowledge, and aptitude prior to reviewing any candidate. Not to mention, thorough reference checks and culture fit. Selecting the right people is a massive responsibility. We take it very seriously and we have top-notch tools and teams to help us do that.