SINGAPORE — Agorae Pte Ltd, the holding entity of the TDCX group of companies, has been named the top-ranked winner among 50 top businesses recognised at the Enterprise 50 (E50) Awards 2019.

E50 companies are an elite group of enterprises that are highly regarded for their accomplishments, spirit of innovation excellence, and sustainable business models.

It was a stunning win for Agorae and TDCX, a new entrant to the prestigious awards that celebrated their 25th anniversary this year.

What won TDCX top honours was CEO Laurent Junique’s foresight in pivoting the company’s focus toward delivering the right kind of human touch in the digital era.

The next-generation customer care that TDCX offers speaks for itself in terms of excellent gross turnover, return on equity, net tangible assets, and more.

Qualitative factors including business model, productivity and innovation, management ideals and governance, knowledge initiatives, market branding and presence, and liquidity and risk management also made TDCX a champion among elite champions.

Laurent remarked, “It is an incredible honour to be recognised as the top homegrown business in 2019. Being part of this exclusive group in Singapore will certainly boost our confidence as we expand our business overseas and continue to transform to stay ahead in this ever-changing economic landscape.”

A thorough breakdown of the role Laurent plays in TDCX’s success can be read here.

Once known as Teledirect Group, TDCX’s rebrand reflects its transformation into an innovative customer experience partner for those in the digital economy and those actively pursuing digitalisation and internationalisation.

About TDCX

TDCX is an award-winning digital economy enabler and boutique outsourced business service provider that delivers innovative customer experience solutions to the world’s best and most valuable brands.

Operating in state-of-the-art campuses in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, and Spain, TDCX has a track record of success with clients in digital advertising, e-commerce, travel and hospitality, technology, automotive, consumer electronics, and fintech sectors.

TDCX has won over 230 industry awards that recognise the company as a global champion in customer experience, national and global best employer, the best place to work and learn, leading pioneer in technology and innovation excellence, and home to visionary industry leaders. Get the full list of the company’s awards here.