TDCX Services - Customer Service - Delivering 24/7 CX Support with multilingual capabilities across multiple marketsTDCX Services - Customer Service - Delivering 24/7 CX Support with multilingual capabilities across multiple markets

360° Customer Experience Solutions

Customer experience lifecycle is our speciality. We make hay while the sun shines at our 24/7 customer engagement hubs, working with some of the world’s most valuable and exciting brands.

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Social media, travel, e-commerce, you need to keep your digital communities clear of harmful content. All of us are a media channel. Great, but this requires constant monitoring, 24/7 in every language possible, with contextual knowledge. This is what TDCX does, and our care doesn’t extend only to your digital communities. It also provides for our teams who are these heroes keeping digital communities safe.

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The prevalence of e-commerce sites and social media makes us all extremely visible. Safeguard your online communities and give your customers peace of mind with our effective fraud prevention solutions.

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Understanding the sales cycle and breaking it down into buckets will give you an edge over your competitors. Building a competent inside sales team is every business’s dream. TDCX can make it a reality.


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If you are looking to drive revenue, you are in the right place. Whether it is service-to-sales or account revenue optimisation, our award-winning strategies will enhance customer relationships and maximise sales in this age of faceless transactions.

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Let us take care of your customers. Our customer service specialists will act as your brand ambassadors, deliver the right solutions, and restore confidence with empathy and urgency.

To Deliver a Smooth-Sailing CX Journey

CX Advisory

Our team of experts will take your customer experience game to the next level. We make changes to transform your customer experience journey and supercharge your brand.

Analytics and Insights

Everything we do is data-driven. We harness emotional data into actionable insights and top-notch strategy that will bring you game-changing results.

Innovative Technologies

This is what makes our CX one of a kind. We build disruptive tools and combine them with emerging technologies to cover all of our bases, including yours.

Transform your CX journey
Dive into our success stories

Some of the world’s most recognisable brands have partnered with us to boost their growth. Their success could be yours.