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About TDCX

Our story
WHO WE ARE

We’re passionate about helping brands achieve their business outcomes by providing outstanding customer experience (CX).

Our global team of CX professionals excels at resolving customer issues, driving sales, and safeguarding online communities on behalf of our clients who outsource their CX needs to us.

The core of our mission is to relieve our clients from the complexities of assembling large, multilingual specialist teams, managing infrastructure, and navigating intricate processes. This allows our clients to concentrate on their strategic goals while we handle the complexities behind the scenes

We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce.

Our CX expertise, innovative technology, proven track record, and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

Our services
Omnichannel CX
Omnichannel CX
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Sales
Sales and Digital
Marketing
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Content
Content,
Trust and Safety
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Technical  Support
Technical Support
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AI Services
AI Services
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Accelerate your business
growth with us
90

days to set up
teams
HIRE THE TALENT YOU NEED QUICKLY
88%

Client Satisfaction
2023
START YOUR CX JOURNEY WITH US TODAY
96%

business operations
in Asia-Pacific
PARTNER WITH AN EXPERT IN APAC MARKETS
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Client Testimonials
Quote Mark
I love how they see themselves as being part of another company’s journey rather than focusing on short-term gain. Their team of experts is proactive, adaptable, and able to provide the best solutions for the client’s customers.
Head of Support,
Global Tech Company
Client Testimonials
Quote Mark
I love how they see themselves as being part of another company’s journey rather than focusing on short-term gain. Their team of experts is proactive, adaptable, and able to provide the best solutions for the client’s customers.
Client Testimonials
Head of Support,
A globally diverse
talent pool

0

Countries, one
unified team

0

Employees worldwide

0

Languages and dialects

0

Women in leadership
Our DNA
OUR DNA

At TDCX, we are a team of tight-knit, entrepreneurial, and dedicated people. At the heart of everything we do is our formula of quality people and enterprising work culture. We firmly believe that this approach enables us to tackle the most complex challenges and is one of the many reasons why our clients love us.

We also believe that it is impossible to deliver a superior CX without people. Hence, we strive to give our people meaningful careers and a productive and welcoming work environment.

Our #BeMore culture lies in empowering individuals to advance in their careers, and we believe that our people have the potential to #BeMore in their careers and their personal interests.

As TDCX grows, we remain committed to our core values of courage, initiative, teamwork, trust, and innovation. In keeping our values, we are always on the lookout for ways to help our people find their strengths and passion and provide opportunities to grow their careers.

Our leadership
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Vision
Vision

To be the preferred partner to high-growth organizations and high-performing individuals.

Mission
Mission

To assist our partners and our people to achieve higher success through innovative and high-performance solutions.

Life at TDCX
Leaders
Leaders
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Campuses
Campuses
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Triumphs
Triumphs
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Sustainability
Philippines — TDHeroes from the Philippines donated blood bags to the Philippine Red Cross that can save up to 207 lives.
Philippines — To spread happiness in Asilo de San Vicente de Paul, TDHeroes visited and brought gifts, food, and games to the children in the orphanage.
Philippines — Taken during the groundbreaking of the TDCX Carbon Forest in Davao De Oro, Philippines. This project is in partnership with the Philippine Eagle Foundation.
Philippines — Taken during Project HOPE Day 2 wherein the out-of-school youth of Cebu, Philippines were trained by TDHeroes to be equipped with skills needed to work in the customer service industry.
Philippines —  activity of Project HOPE where 21 out-of-school youth completed the 3-day training led by the TDHeroes in Cebu and guided by the Learning and Development facilitators. This was done in partnership with World Vision Philippines
Colombia - Twenty-two (22) TDpeeps at TDCX Colombia took a moment to reconnect with nature and contribute to environmental conservation through a tree planting event at Vereda el Triunfo, La Calera Cundinamarca.
Philippines — TDHeroes from the Compliance Department donated cash, food, vitamins, and other animal essentials to the Philippine Animal Welfare Society (PAWS).
Philippines —- Taken after the Waves of Change: Coastal Clean Up Drive in Molo, Iloilo City
Malaysia — In honor of World Blood Donor Day 2023, TDCX Malaysia is thrilled to have collaborated with the Malaysian National Blood Bank. This meaningful event is part of our #BeKinder initiative, focused on making a positive impact on our community.
Thailand — TDPeeps in Thailand organized the TDCX Paint for Pals, where employees had the opportunity to paint t-shirts with their own art designs. These colorful masterpieces were successfully delivered to the kids at SOS Children's Village.
Thailand — Our team in Thailand successfully conducted a canal clean-up drive and gathered 2092 kilograms of trash with the help of TerraCycle Global Foundation.
Malaysia — In collaboration with Red Shield, TDCX Malaysia successfully organized Threads of Kindness and donated around 220 kilograms of pre-loved clothing to elderly homes, daycare centers, and community service centers.

Our efforts toward sustainability are focused on tangible actions. We prioritize social and environmental awareness and community engagement to make real, measurable improvements.

Learn more
Philippines — TDHeroes from the Philippines donated blood bags to the Philippine Red Cross that can save up to 207 lives.
Philippines — To spread happiness in Asilo de San Vicente de Paul, TDHeroes visited and brought gifts, food, and games to the children in the orphanage.
Philippines — Taken during the groundbreaking of the TDCX Carbon Forest in Davao De Oro, Philippines. This project is in partnership with the Philippine Eagle Foundation.
Philippines — Taken during Project HOPE Day 2 wherein the out-of-school youth of Cebu, Philippines were trained by TDHeroes to be equipped with skills needed to work in the customer service industry.
Philippines —  activity of Project HOPE where 21 out-of-school youth completed the 3-day training led by the TDHeroes in Cebu and guided by the Learning and Development facilitators. This was done in partnership with World Vision Philippines
Colombia - Twenty-two (22) TDpeeps at TDCX Colombia took a moment to reconnect with nature and contribute to environmental conservation through a tree planting event at Vereda el Triunfo, La Calera Cundinamarca.
Philippines — TDHeroes from the Compliance Department donated cash, food, vitamins, and other animal essentials to the Philippine Animal Welfare Society (PAWS).
Philippines —- Taken after the Waves of Change: Coastal Clean Up Drive in Molo, Iloilo City
Malaysia — In honor of World Blood Donor Day 2023, TDCX Malaysia is thrilled to have collaborated with the Malaysian National Blood Bank. This meaningful event is part of our #BeKinder initiative, focused on making a positive impact on our community.
Thailand — TDPeeps in Thailand organized the TDCX Paint for Pals, where employees had the opportunity to paint t-shirts with their own art designs. These colorful masterpieces were successfully delivered to the kids at SOS Children's Village.
Thailand — Our team in Thailand successfully conducted a canal clean-up drive and gathered 2092 kilograms of trash with the help of TerraCycle Global Foundation.
Malaysia — In collaboration with Red Shield, TDCX Malaysia successfully organized Threads of Kindness and donated around 220 kilograms of pre-loved clothing to elderly homes, daycare centers, and community service centers.