We’re passionate about helping brands achieve their business outcomes by providing outstanding customer experience (CX).
Our global team of CX professionals excels at resolving customer issues, driving sales, and safeguarding online communities on behalf of our clients who outsource their CX needs to us.
The core of our mission is to relieve our clients from the complexities of assembling large, multilingual specialist teams, managing infrastructure, and navigating intricate processes. This allows our clients to concentrate on their strategic goals while we handle the complexities behind the scenes
We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce.
Our CX expertise, innovative technology, proven track record, and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
At TDCX, we are a team of tight-knit, entrepreneurial, and dedicated people. At the heart of everything we do is our formula of quality people and enterprising work culture. We firmly believe that this approach enables us to tackle the most complex challenges and is one of the many reasons why our clients love us.
We also believe that it is impossible to deliver a superior CX without people. Hence, we strive to give our people meaningful careers and a productive and welcoming work environment.
Our #BeMore culture lies in empowering individuals to advance in their careers, and we believe that our people have the potential to #BeMore in their careers and their personal interests.
As TDCX grows, we remain committed to our core values of courage, initiative, teamwork, trust, and innovation. In keeping our values, we are always on the lookout for ways to help our people find their strengths and passion and provide opportunities to grow their careers.
To be the preferred partner to high-growth organizations and high-performing individuals.
To assist our partners and our people to achieve higher success through innovative and high-performance solutions.
Our efforts toward sustainability are focused on tangible actions. We prioritize social and environmental awareness and community engagement to make real, measurable improvements.