TDCX Services - Customer Service - Delivering 24/7 CX Support with multilingual capabilities across multiple marketsTDCX Services - Customer Service - Delivering 24/7 CX Support with multilingual capabilities across multiple markets

360° Customer Experience Solutions

Customer experience lifecycle is our specialty. We provide CX services at our 24/7 customer engagement hubs, placing every call at the center of our focus and working with some of the world’s most valuable and exciting brands.

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Let us take care of your customers. Our CX service specialists will act as your brand ambassadors, deliver the right solutions, and restore confidence with empathy and urgency.

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Our tech specialists are quick on their feet as competent technical service providers around the clock across all communication channels. Escalations and closing the loop happen in a snap through well-tested methods and tools.

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Understanding the sales cycle and breaking it down into buckets will give you an edge over your competitors. Building a competent inside sales team is every business’s dream. TDCX can make it a reality.


 

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The prevalence of e-commerce sites and social media makes us all extremely visible. Safeguard your online communities and give your customers peace of mind with our effective fraud prevention solutions.

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Transition out of the office and deliver a seamless customer experience from anywhere. As an outsourcing company, our Work@Home model is quick to deploy, run, and adapt to your needs—perfect for your brand’s business continuity plan.

CX Consulting

CX Advisory

Our team of experts will take your customer experience game to the next level. We make changes to transform your customer experience journey and supercharge your brand.

Analytics and Insights

Everything we do is data-driven. We harness emotional data into actionable insights and top-notch strategies that will bring you game-changing results.

Innovative Technologies

This is what makes us one of the best customer experience companies. We build disruptive tools and combine them with emerging technologies to cover all of our bases, including yours.

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Dive into our success stories

Some of the world’s most recognizable brands have partnered with us to boost their growth. Their success could be yours.