SINGAPORE – John Walmsley Premkumar Selwyn Joe, a Customer Service Representative at TDCX Singapore, has been recognised as an Outstanding Partner at the recent Service Excellence Awards held by Singapore Airlines.

At a ceremony in Singapore, a panel from one of the world’s leading airlines acknowledged employees who have not only excelled at their work but have also gone beyond their job scopes to provide extraordinary brand experiences.

John is a model individual who demonstrates excellence in the job and displays characteristics that are valued by customers and admired by colleagues. “John serves with a customer-focused mindset”, which makes him a valuable and demonstrates time and time again, a passion for delivering exceedingly memorable customer interactions.

We are proud of John for setting an exemplary standard for outstanding customer service in the airline industry. We laud “his ability to take ownership, ensure thorough follow through and show flexibility in consideration of special circumstances.”

TDCX is one of the leading international Business Process Service company and has won over 160 local and international industry awards. TDCX delivers world-class customer experiences to global brands from operation sites in Singapore, Malaysia, Thailand, Hong Kong, Philippines, Japan, China, and Spain.