Binding Corporate Rules

Introduction

The TDCX group of companies is committed to the protection of the Personal Data of its customers, employees, suppliers and business partners, in particular as regards compliance with the provisions of the EU General Data Protection Regulation.

Accordingly, this document creates Binding Corporate Rules (the “BCRs”) that are legally binding on the following TDCX (“TDCX”) companies (“the TDCX Group” or the “TDCX Entities”), namely:

  • (1) Singapore: TDCX Holdings Pte. Ltd.;
  • (2) Spain: Gascaquen Teledirect, S.A.;
  • (3) Singapore: TDCX (SG) Pte. Ltd.;
  • (4) Singapore: Comparexpress Pte Ltd;
  • (5) Philippines: TDCX (PH) Inc.;
  • (6) Thailand: Teledirect Telecommerce (Thailand) Limited;
  • (7) Thailand: Comparexpress Insurance Broker (Thailand) Ltd;
  • (8) Malaysia: TDCX (MY) Sdn. Bhd.;
  • (9) Japan: TDCX Japan K.K.;
  • (10) China (Beijing): Agorae Information Consulting (Beijing) Co., Ltd;
  • (11) China (Shanghai): TDCX Information Consulting (Shanghai) Co., Ltd.;
  • (12) Hong Kong: Teledirect Hong Kong Limited;
  • (13) Colombia: TDCX (CO) PTE. S.A.S.;
  • (14) India: TDCX Digilab India Private Limited;
  • (15) Cayman Islands: TDCX (KY) Pte Ltd;

as well as on any companies that subsequently become members of the TDCX Group.

All the TDCX entities bonded to this BCR can be contacted at 750D Chai Chee Road, #06-01/06 ESR BizPark @ Chai Chee, Singapore 469004

The objective of the BCRs is to provide adequate protection for the transfers and processing of Personal Data by TDCX staff and entities in the TDCX Group, its companies, subsidiaries, affiliates and any other entity under its ownership or control.

The BCRs explain how this commitment is implemented by the TDCX Group throughout its operations. They specifically set out TDCX’s approach to transfers of Personal Data between entities in the TDCX Group and apply to TDCX’s operations worldwide.

The BCRs are communicated to all TDCX employees and are published on the external TDCX website accessible at www.tdcx.com.

When collecting personal data for its processing, TDCX will provide the data subjects with all the information related to the processing of their data, and particularly with that indicated in articles 13, 14 and 47 of the GDPR. In particular, this information will be provided by giving access to the relevant Privacy Policy (which will vary depending on whether the data subject is a TDCX employee or a candidate for employment). If necessary, TDCX will send the additional information that may result of application in a more detailed manner and in a more appropriate medium for its better presentation, understanding or file by the Data Subject.

Last updated: January 2021